How to check your payment settings in Partner

The payment settings page in Partner shows whether your business can accept card payments and receive payouts. The page also lists Superb's monthly fee statements and your card terminals.

Open your payment settings

1. Log in to Partner at partner.superbexperience.com.
2. Go to Settings → Payment.

Read your payment status

• Receive payment: Allowed means your business can accept card payments.
• Payout: Allowed means payouts can reach your bank account. Payout can be restricted even when Receive payment is allowed, for example while a KYC check is still open.
• Payment methods: Configured means your payment methods are set up.

If Receive payment or Payout is restricted, open Update KYC-info and check that all details are complete.

Download Superb's fee statements

The Invoices section on the payment settings page lists Superb's monthly statements for transaction fees. There is one statement per sales channel per month: Card Sales and Online Sales.

1. Go to Settings → Payment.
2. Scroll to Invoices.
3. Download the statement you need.
4. To receive the statements automatically, use Automation.

These statements are Superb's fees to your business. Invoices to your own guests are in the Invoicing module.

See your assigned terminals

The Terminal assigned section lists every card terminal linked to your account by serial number. Use Add terminal to add a new terminal.

Related topics

• How to complete or update your KYC verification
• How to add a payment terminal
• How to manage your subscription, billing, and invoices