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How to set up eFattura after your company entity changes

Reset and reactivate eFattura when the restaurant's registered company name and VAT number change.

Set up eFattura (electronic invoicing) again when the restaurant's legal company entity changes, because a new company name and Partita IVA (VAT number) require a new electronic invoicing account.

What you need

  • The visura camerale (company registration extract) of the new company
  • An email address that was not used for the first eFattura installation
  • Access to the Superb POS Backoffice on the till device

What changes when the restaurant's company entity changes

A change of company entity means the ragione sociale (registered company name) and the Partita IVA (VAT number) change, and a new account must be activated for electronic invoicing. Three things have to happen.

  1. Request the rifiscalizzazione (re-fiscalisation) of the fiscal printer directly from Epson.
  2. Send the visura camerale (company registration extract) of the new company to Superb support at support@superbexperience.com so your contract can be updated.
  3. Set up eFattura again with the new company details.

Reset the eFattura configuration in the Superb POS app

Reset the existing eFattura configuration before setting up the new company.

  1. Open the Superb POS app on the till device.
  2. Tap the Backoffice icon in the top left corner.
  3. Go to Settings → eFattura.
  4. Clear the eFattura enabled tick box.
  5. Tap Reset configuration.
  6. Copy the Codice Terminale (terminal code) shown in the app.
  7. Email the Codice Terminale to Superb support at support@superbexperience.com. Superb support checks that the device has been reset correctly before the new activation.

Set up eFattura with the new company details

Wait for Superb support to confirm the device reset, then activate eFattura for the new company. The email address used for the new activation must be different from the address used for the first installation.

  1. Sign the new contract.
  2. Pay the GYB activation invoice. The GYB activation invoice is not covered by Superb.
  3. Activate Namirial.
  4. Enable eFattura in the Superb POS app with the details of the new company.

Transfer unused GYB credits to the new account

Unused credits from the previous account can be transferred to the new activation.

  • Request the transfer by emailing contratti@getyourbill.ultroneo.com

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