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How to fix corrispettivi reported at 0% VAT

Correct reported sales that reach the Agenzia delle Entrate at 0% VAT by adding product VAT and disabling ventilazione IVA.

Fix corrispettivi (reported sales) that reach the Agenzia delle Entrate (Italian Revenue Agency) at 0% VAT by adding VAT to your products and disabling ventilazione IVA on the Epson fiscal printer.

What you need

  • Access to the Superb POS Backoffice
  • The fiscal keypad connected to the Epson fiscal printer

Why corrispettivi are reported at 0% VAT

Corrispettivi (reported sales) appear at 0% VAT in the cassetto fiscale (the merchant's tax drawer on the Agenzia delle Entrate portal) for one of two reasons. The accountant is usually the first to notice the 0% figures.

  • VAT is not configured on the products. No VAT rate has been entered on the products in the Superb POS Backoffice. Add VAT to the products.
  • Ventilazione IVA is active on the fiscal printer. Ventilazione IVA (VAT ventilation, a scheme that splits total takings across VAT rates instead of applying VAT per item) is switched on for one or more VAT rates on the Epson fiscal printer, shown as Vent. Disable ventilazione IVA on the printer.

Add VAT to your products in the Superb POS Backoffice

Check that every product has a VAT rate configured in the Superb POS Backoffice, and add the VAT rate to any product that is missing one.

Disable ventilazione IVA on the Epson fiscal printer keypad

Ventilazione IVA is disabled per VAT rate from the emergency keypad connected to the Epson fiscal printer. Close the day before updating VAT.

  1. Press 3333, then Chiave, then 05.
  2. Check which VAT rates show Vent. Those are the rates with ventilazione IVA active.
  3. Press G for each VAT rate to disable.
  4. Check that Vent. disappears for that VAT rate.
  5. Press Contante to check all VAT rates.
  6. Press Chiave to exit.

Update the VAT settings in the Superb POS app

The VAT settings in the Superb POS app must be refreshed after ventilazione IVA is disabled on the printer.

  1. Go to Backoffice → Settings → Fiscal Printers → Printer 1 → Printer assigned.
  2. Click EOD to close the day. VAT cannot be updated while the day is open.
  3. Click SETUP VAT.

Confirm that corrispettivi are reported with the correct VAT

Complete both the printer step and the Superb POS app step, then run these checks.

  • Check that all VAT rates are correct.
  • Check that Vent. no longer appears on the emergency keypad.
  • Confirm with your accountant that the corrispettivi now show the correct VAT.

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