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How to access and download sales reports

Download sales reports, end-of-day EOD reports, and tip reports from the Superb POS back…

Download end-of-day (EOD) reports, sales reports, and tip reports from the Superb POS back office.

What you need

  • Access to the Superb POS back office
  • An integrated card terminal, if you want to download tip reports

Download an end-of-day (EOD) report

The EOD report shows the totals for one trading day and is used to verify the daily cash-up.

  1. From the POS back office, go to SALES.
  2. Tap EOD.
  3. Select the day or date range you want the EOD report for.
  4. Press DOWNLOAD.
  5. Choose CSV or PDF.

Download the EOD report every day, after the day has been closed on the POS.

Download a sales report for one shop

  1. From the POS back office, go to SALES.
  2. Tap SALES REPORT.
  3. Find the shop you want a sales report for.
  4. Select the date range in the upper right corner.
  5. Press DOWNLOAD to the right of the shop name.
  6. Select the report type you want.

Download a combined sales report for all shops

A combined sales report includes data from every shop location on the account.

  1. From the POS back office, go to SALES.
  2. Tap SALES REPORT.
  3. Select the date range in the upper right corner.
  4. Press DOWNLOAD ALL SHOPS.
  5. Select the report type you want.

Download a tip report

  1. From the POS back office, go to SALES.
  2. Tap SALES REPORT.
  3. Press DOWNLOAD.
  4. Select TIPS REPORT.
  5. Choose CSV or PDF.

If TIPS REPORT is missing from the download list

Tip reports are available only for integrated card terminals. If the account has no integrated card terminal, TIPS REPORT CSV and TIPS REPORT PDF do not appear in the download list.

Contact Superb support at support@superbexperience.com if the account uses an integrated card terminal and TIPS REPORT still does not appear.

Report types and where to find them

  • EOD report — found under SALES → EOD. Available as CSV or PDF. Used for daily cash-up verification.
  • Sales report — found under SALES → SALES REPORT. Available in several report types, for a single shop or for all shops. Used for business analysis.
  • Tip report — found under SALES → SALES REPORT → DOWNLOAD → TIPS REPORT. Available as CSV or PDF. Used for tip tracking and tip payouts.

Choose between CSV and PDF

  • CSV opens in Excel and Google Sheets, and the data can be sorted and edited. Use CSV for accounting and detailed analysis.
  • PDF is fixed and cannot be edited by accident. Use PDF for printing, archiving, and sharing with stakeholders.

Recommended reporting routine

  • Download the EOD report daily.
  • Store reports by date and report type, using consistent file names.
  • Use single-shop sales reports for location-specific analysis.
  • Use combined all-shops sales reports to compare shop performance.

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